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loca

The city’s businesses and services, all in one place.

For users

  • Бидний тухай
  • Тусламж
  • Түгээмэл асуулт & Хариулт
  • Санал хүсэлт

For businesses

  • Claim your business
  • Add a new business

Contact

  • 7288-4030
  • info@loca.mn
  • Weekdays 10:00–18:30
© 2026 Loca — Ulaanbaatar
Үйлчилгээний нөхцөлНууцлалын бодлого
Map data © OpenStreetMap, tiles © CARTO

Get started

What is Loca?Signing up and signing in

For customers

Finding placesThe business pageBooking and payingWriting reviewsSaved places and notificationsAdding and fixing businesses

For businesses

Claiming your businessSetting up your home pageCatalogOrders plansManaging ordersWalletInstalments

Support

Contact us
HelpFor customers

For customers

Booking and paying

Pick a service, choose a time and pay online.

1 min read 3 sections

The customer journeyStep 3 of 4

  1. Find
  2. Look
  3. 3Book
  4. 4Review

1Make a booking

  1. 1Service
  2. 2Time
  3. 3Artist
  4. 4Payment
  5. 5Confirmed
  1. 1

    Choose a service

    Pick a service on the page of a business that takes bookings. Its price and duration are shown.

  2. 2

    Choose a time

    Pick from the free days and times. Times already booked do not appear.

  3. 3

    Choose an artist

    If the business allows it, choose who performs the service. If you do not, any artist can serve you.

  4. 4

    Pay

    Pay a deposit or the full price with QPay or SocialPay.

  5. 5

    Confirmed

    Once the payment arrives the booking is confirmed and you get a notification.

2My bookings

“Bookings” in the profile menu lists every upcoming and past booking with its payment status.

My bookings

3Changing or cancelling

To change or cancel, contact the business by phone or Loca chat. The business moves or cancels the booking and records a note about the refund.

Whether a deposit is refunded is up to each business. Ask before you book.

Next step · ReviewWriting reviewsRate the places you visit and share your experience and photos. Previous: The business page

More guides in this group

Finding placesSearch by name, category or location, and pick the closest on the map.The business pageHours, contacts, photos, services and reviews — everything you need to decide.Saved places and notificationsSave the places you like and never miss an update on a booking.Adding and fixing businessesAdd a place that is missing from Loca, and get wrong details corrected.

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Questions and answersSend feedback

On this page

Make a bookingMy bookingsChanging or cancelling